diff --git a/content/FAQ/_index.md b/content/FAQ/_index.md
index e653fe1f04f726c8b2e62af7e6cdd477d8d2fa2e..05682a361bd08a2dbdac1b9ba34dfd6df2df17f2 100644
--- a/content/FAQ/_index.md
+++ b/content/FAQ/_index.md
@@ -13,6 +13,7 @@ weight = "95"
 - [I am trying to run a job but nothing happens?](#i-am-trying-to-run-a-job-but-nothing-happens)
 - [I keep getting the error "slurmstepd: error: Exceeded step memory limit at some point." What does this mean and how do I fix it?](#i-keep-getting-the-error-slurmstepd-error-exceeded-step-memory-limit-at-some-point-what-does-this-mean-and-how-do-i-fix-it)
 - [I want to talk to a human about my problem. Can I do that?](#i-want-to-talk-to-a-human-about-my-problem-can-i-do-that)
+- [My submitted job takes long time waiting in the queue or it is not running?](#My-submitted-job-takes-long-time-waiting-in-queue-or-it-is-not-running ?)
 
 ---
 
@@ -172,3 +173,7 @@ staff would be happy to help you with whatever problem or question you
 have.  Alternatively, you can drop one of us a line and we'll arrange a
 time to meet:  [Contact Us](https://hcc.unl.edu/contact-us).
 
+
+#### My submitted job takes long time waiting in the queue or it is not running ?
+If your submitted jobs are taking long time waiting in the queue, that usually meand your account is over-utilizing and your fairshare score is low, this might be due submitting big number of jobs over the past period of time; and/or the amount of resources (memory, time) you requested for your job is big. 
+For additional details on how to monitor usage on jobs, check out the documentation on [Monitoring Queued Jobs]({{< relref "monitoring_queued_jobs" >}}).