-[I want to talk to a human about my problem. Can I do that?](#i-want-to-talk-to-a-human-about-my-problem-can-i-do-that)
-[I want to talk to a human about my problem. Can I do that?](#i-want-to-talk-to-a-human-about-my-problem-can-i-do-that)
-[My submitted job takes long time waiting in the queue or it is not running?](#my-submitted-job-takes-long-time-waiting-in-the-queue-or-it-is-not-running)
-[My submitted job takes long time waiting in the queue or it is not running?](#my-submitted-job-takes-long-time-waiting-in-the-queue-or-it-is-not-running)
-[What IP's do I use to allow connections to/from HCC resources?](#what-ip-s-do-i-use-to-allow-connections-to-from-hcc-resources)
-[What IP's do I use to allow connections to/from HCC resources?](#what-ip-s-do-i-use-to-allow-connections-to-from-hcc-resources)
-[Why is my job is showing (ReqNodeNotAvail, Reserved for maintenance) before a downtime?](#why-is-my-job-is-showing-reqnodenotavail-reserved-for-maintenance-before-a-downtime)
-[Why my job is showing (ReqNodeNotAvail, Reserved for maintenance) before a downtime?](#why-my-job-is-showing-reqnodenotavail-reserved-for-maintenance-before-a-downtime)
-[My Open OnDemand JupyterLab/Interactive App Session is stuck and it is not starting. What could be happening? How do I fix it?](#my-open-ondemand-jupyterLab-interactive-app-session-is-stuck-and-it-is-not-starting-what-could-be-happening-how-do-i-fix-it)
-[Why is my Open OnDemand JupyterLab/Interactive App Session stuck and not starting?](#why-is-my-open-ondemand-jupyterLab-interactive-app-session-stuck-and-not-starting)
---
---
...
@@ -242,7 +242,7 @@ if your local network blocks outgoing connections. To allow HCC IP's, add the fo
...
@@ -242,7 +242,7 @@ if your local network blocks outgoing connections. To allow HCC IP's, add the fo
If you are unsure on how to do this, contact your local IT support staff for assistance.
If you are unsure on how to do this, contact your local IT support staff for assistance.
For additional questions or issues with this, please [Contact Us](https://hcc.unl.edu/contact-us).
For additional questions or issues with this, please [Contact Us](https://hcc.unl.edu/contact-us).
#### Why is my job is showing (ReqNodeNotAvail, Reserved for maintenance) before a downtime?
#### Why my job is showing (ReqNodeNotAvail, Reserved for maintenance) before a downtime?
Jobs submitted before a downtime may pend and show _(ReqNodeNotAvail, Reserved for maintenance)_ for their status.
Jobs submitted before a downtime may pend and show _(ReqNodeNotAvail, Reserved for maintenance)_ for their status.
(Information on upcoming downtimes can be found at [status.hcc.unl.edu](https://status.hcc.unl.edu/).)
(Information on upcoming downtimes can be found at [status.hcc.unl.edu](https://status.hcc.unl.edu/).)
Any job which cannot finish before a downtime is scheduled to begin will pend and show this message. For example,
Any job which cannot finish before a downtime is scheduled to begin will pend and show this message. For example,
...
@@ -252,7 +252,11 @@ the downtime begins (for example, 4 days if the downtime starts in 6 days). Use
...
@@ -252,7 +252,11 @@ the downtime begins (for example, 4 days if the downtime starts in 6 days). Use
job isn't prematurely terminated. Alternatively, you can simply wait until the downtime is completed. Jobs will
job isn't prematurely terminated. Alternatively, you can simply wait until the downtime is completed. Jobs will
automatically resume normally afterwards; no special action is required.
automatically resume normally afterwards; no special action is required.
#### My Open OnDemand JupyterLab/Interactive App Session is stuck and it is not starting. What could be happening? How do I fix it?
#### Why is my Open OnDemand JupyterLab/Interactive App Session stuck and not starting?
The most common reason for this is full `$HOME` directory. You can check the size of the directories in $HOME by running `ncdu` on the terminal from the $HOME directory.
The most common reason for this is full `$HOME` directory. You can check the size of the directories in $HOME by running `ncdu` on the terminal from the `$HOME` directory.
Then, please remove any unnecessary data; move data to [$COMMON or $WORK]({{<relref"/open_ondemand/managing_and_transferring_files">}}); or [back up important data elsewhere]({{<relref"/handling_data/data_storage/preventing_file_loss"> }}).
If the majority of storage space in $HOME is utilized by `conda` environments, please [move the conda environments]({{<relref"/applications/user_software/using_anaconda_package_manager/#moving-and-recreating-existing-environment"> }}) or [remove unused conda packages and caches]({{<relref"/applications/user_software/using_anaconda_package_manager/#remove-unused-anaconda-packages-and-caches"> }}).
Then, please remove any unnecessary data; move data to [$COMMON or $WORK]({{%relref"/handling_data/"%}}); or [back up important data elsewhere]({{%relr
\ No newline at end of file
ef "/handling_data/data_storage/preventing_file_loss.md"%}}).
If the majority of storage space in `$HOME` is utilized by `conda` environments, please [move the conda environments]({{%relref"/applications/user_softwa
re/using_anaconda_package_manager#moving-and-recreating-existing-environment"%}}) or [remove unused conda packages and caches]({{% relref "/applications
