-[Why my job is showing (ReqNodeNotAvail, Reserved for maintenance) before a downtime?](#why-my-job-is-showing-reqnodenotavail-reserved-for-maintenance-before-a-downtime)
-[Why my Open OnDemand JupyterLab/Interactive App Session is stuck and is not starting?](#why-my-open-ondemand-jupyterlab-interactive-app-session-is-stuck-and-is-not-starting)
-[Why I can not access files under shared Attic/Swan Globus Collection?](#why-i-can-not-access-files-under-shared-attic-swan-globus-collection)
-[I am graduating soon, what will happen with my HCC account?](#I-am-graduating-soon-what-will-happen-with-my-HCC-account?)
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@@ -263,3 +264,10 @@ If the majority of storage space in `$HOME` is utilized by `conda` environments,
In some occasions, errors such as _"Mapping collection to specified ID failed."_, may occur when accessing files from shared Attic/Swan Globus Collection.
In order to resolve this issue, the owner of the collection needs to login to Globus and activate the `hcc#attic` or `hcc#swan` endpoint respectively.
This should reactivate the correct permissions for the collection.
#### I am graduating soon, what will happen with my HCC account?
Access to HCC resources is separate from access to NU resources, so you do not lose access to HCC when you graduate.
- If the HCC account is part of a research group, the account will remain active until the owner of the group requests that the account needs to be deactivated or until the account hasn't been used for a minimum of an year, whichever comes first.
- If the account holder continues collaborating with the HCC group owner as an outside collaborator, a proof of collaboration may be required. For more information on the User regulations please see [here](https://hcc.unl.edu/hcc-policies#user-regulations).
- If the account is only part of a course group, then according to [our class policy](https://hcc.unl.edu/hcc-policies#class-groups), the account will be deactivated one week after the course end date.
