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Add FAQ on OOD RStudio not starting

Merged Add FAQ on OOD RStudio not starting
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@@ -19,6 +19,7 @@ weight = "95"
@@ -19,6 +19,7 @@ weight = "95"
- [What IP's do I use to allow connections to/from HCC resources?](#what-ip-s-do-i-use-to-allow-connections-to-from-hcc-resources)
- [What IP's do I use to allow connections to/from HCC resources?](#what-ip-s-do-i-use-to-allow-connections-to-from-hcc-resources)
- [Why my job is showing (ReqNodeNotAvail, Reserved for maintenance) before a downtime?](#why-my-job-is-showing-reqnodenotavail-reserved-for-maintenance-before-a-downtime)
- [Why my job is showing (ReqNodeNotAvail, Reserved for maintenance) before a downtime?](#why-my-job-is-showing-reqnodenotavail-reserved-for-maintenance-before-a-downtime)
- [Why my Open OnDemand JupyterLab/Interactive App Session is stuck and is not starting?](#why-my-open-ondemand-jupyterlab-interactive-app-session-is-stuck-and-is-not-starting)
- [Why my Open OnDemand JupyterLab/Interactive App Session is stuck and is not starting?](#why-my-open-ondemand-jupyterlab-interactive-app-session-is-stuck-and-is-not-starting)
 
- [Why my Open OnDemand RStudio Session is crashing?](#why-my-open-ondemand-rstudio-session-is-crashing)
- [Why I can not access files under shared Attic/Swan Globus Collection?](#why-i-can-not-access-files-under-shared-attic-swan-globus-collection)
- [Why I can not access files under shared Attic/Swan Globus Collection?](#why-i-can-not-access-files-under-shared-attic-swan-globus-collection)
- [I am graduating soon, what will happen with my HCC account?](#i-am-graduating-soon-what-will-happen-with-my-hcc-account)
- [I am graduating soon, what will happen with my HCC account?](#i-am-graduating-soon-what-will-happen-with-my-hcc-account)
- [I need more resources than I can select with Open OnDemand Apps, can I do that?](#i-need-more-resources-than-i-can-select-with-open-ondemand-apps-can-i-do-that)
- [I need more resources than I can select with Open OnDemand Apps, can I do that?](#i-need-more-resources-than-i-can-select-with-open-ondemand-apps-can-i-do-that)
@@ -264,6 +265,11 @@ The most common reason for this is full `$HOME` directory. You can check the siz
@@ -264,6 +265,11 @@ The most common reason for this is full `$HOME` directory. You can check the siz
Then, please remove any unnecessary data; move data to [$COMMON or $WORK]({{< relref "../handling_data/" >}}); or [back up important data elsewhere]({{< relref "../handling_data/data_storage/preventing_file_loss.md" >}}).
Then, please remove any unnecessary data; move data to [$COMMON or $WORK]({{< relref "../handling_data/" >}}); or [back up important data elsewhere]({{< relref "../handling_data/data_storage/preventing_file_loss.md" >}}).
If the majority of storage space in `$HOME` is utilized by `conda` environments, please [move the conda environments]({{< relref "../applications/user_software/using_anaconda_package_manager#moving-and-recreating-existing-environment" >}}) or [remove unused conda packages and caches]({{< relref "../applications/user_software/using_anaconda_package_manager#remove-unused-anaconda-packages-and-caches" >}}).
If the majority of storage space in `$HOME` is utilized by `conda` environments, please [move the conda environments]({{< relref "../applications/user_software/using_anaconda_package_manager#moving-and-recreating-existing-environment" >}}) or [remove unused conda packages and caches]({{< relref "../applications/user_software/using_anaconda_package_manager#remove-unused-anaconda-packages-and-caches" >}}).
 
#### Why my Open OnDemand RStudio Session is crashing?
 
There are two main reasons why this may be happening:
 
1) The requested RAM is not enough for the analyses you are performing. In this case, please terminate your running Session and start a new one requesting more RAM.
 
2) Some R packages installed as part of the OOD RStudio App may be incompatible with each other. In this case, please terminate your running Session and rename the directory where these packages are installed (e.g., `mv $HOME/R $HOME/R.bak`). To reduce the number of R packages you need to install, please use specific variants such as Bioconductor, Tidyverse or Geospatial when needed instead of installing Bioconductor packages using the OOD RStudio Basic variant for example.
 
#### Why I can not access files under shared Attic/Swan Globus Collection?
#### Why I can not access files under shared Attic/Swan Globus Collection?
In some occasions, errors such as _"Mapping collection to specified ID failed."_, may occur when accessing files from shared Attic/Swan Globus Collection.
In some occasions, errors such as _"Mapping collection to specified ID failed."_, may occur when accessing files from shared Attic/Swan Globus Collection.
In order to resolve this issue, the owner of the collection needs to login to Globus and activate the `hcc#attic` or `hcc#swan` endpoint respectively.
In order to resolve this issue, the owner of the collection needs to login to Globus and activate the `hcc#attic` or `hcc#swan` endpoint respectively.