join our [Remote Open Office hours](https://hcc.unl.edu/OOH) or schedule another remote
session at [hcc-support@unl.edu](mailto:hcc-support@unl.edu) and show your photo ID and we will be happy to activate it for you.
**If you have activated Duo previously but now have a different phone
number:**
Stop by our offices along with a photo ID and we can help you reactivate
Duo and update your account with your new phone number.
~~Stop by our offices along with a photo ID and we can help you reactivate
Duo and update your account with your new phone number.~~
Join our [Remote Open Office hours](https://hcc.unl.edu/OOH) or schedule another remote
session at [hcc-support@unl.edu](mailto:hcc-support@unl.edu) and show your photo ID and we will be happy to activate it for you.
**If you have activated Duo previously and have the same phone number:**
...
...
@@ -165,10 +166,10 @@ for additional assistance.
#### I want to talk to a human about my problem. Can I do that?
Of course! We have an open door policy and invite you to stop by
Of course! We have an open door policy and invite you to ~~stop by
[either of our offices](http://hcc.unl.edu/location)
anytime Monday through Friday between 9 am and 5 pm. One of the HCC
staff would be happy to help you with whatever problem or question you
have. Alternatively, you can drop one of us a line and we'll arrange a
time to meet: [Contact Us](https://hcc.unl.edu/contact-us).
have.~~ join our [Remote Open Office hours](https://hcc.unl.edu/OOH), schedule a remote
session at [hcc-support@unl.edu](mailto:hcc-support@unl.edu), or you can drop one of us a line and we'll arrange a time to meet: [Contact Us](https://hcc.unl.edu/contact-us).
or ~~stop by one of our locations.~~ join one of our [Remote Open Office hours](https://hcc.unl.edu/OOH) or schedule a remote session at [hcc-support@unl.edu](mailto:hcc-support@unl.edu).