join our [Remote Open Office hours](https://hcc.unl.edu/OOH) or schedule another remote
session at [hcc-support@unl.edu](mailto:hcc-support@unl.edu) and show your photo ID and we will be happy to activate it for you.
**If you have activated Duo previously but now have a different phone
number:**
Stop by our offices along with a photo ID and we can help you reactivate
Duo and update your account with your new phone number.
~~Stop by our offices along with a photo ID and we can help you reactivate
Duo and update your account with your new phone number.~~
Join our [Remote Open Office hours](https://hcc.unl.edu/OOH) or schedule another remote
session at [hcc-support@unl.edu](mailto:hcc-support@unl.edu) and show your photo ID and we will be happy to activate it for you.
**If you have activated Duo previously and have the same phone number:**
...
...
@@ -166,12 +167,12 @@ for additional assistance.
#### I want to talk to a human about my problem. Can I do that?
Of course! We have an open door policy and invite you to stop by
Of course! We have an open door policy and invite you to ~~stop by
[either of our offices](http://hcc.unl.edu/location)
anytime Monday through Friday between 9 am and 5 pm. One of the HCC
staff would be happy to help you with whatever problem or question you
have. Alternatively, you can drop one of us a line and we'll arrange a
time to meet: [Contact Us](https://hcc.unl.edu/contact-us).
have.~~ join our [Remote Open Office hours](https://hcc.unl.edu/OOH), schedule a remote
session at [hcc-support@unl.edu](mailto:hcc-support@unl.edu), or you can drop one of us a line and we'll arrange a time to meet: [Contact Us](https://hcc.unl.edu/contact-us).
#### My submitted job takes long time waiting in the queue or it is not running?
If your submitted jobs are taking long time waiting in the queue, that usually means your account is over-utilizing and your fairshare score is low, this might be due submitting big number of jobs over the past period of time; and/or the amount of resources (memory, time) you requested for your job is big.
The job can be submitted through the command `sbatch`. The job status
can be monitored by entering `squeue` with the `-u` option.
{{<highlightbash>}}
$ sbatch sas.submit
$ squeue -u <username>
{{</highlight>}}
Replace `<username>` with your HCC username.
#### Sample Output
The results of the t-test are computed and printed to the `.lst` file
## SAS on JupyterHub
Sas can also be run on Jupyter notebook environments available through [HCC Open OnDemand]({{<relref"../../open_ondemand/connecting_to_hcc_ondemand/">}}). [Launch a jupyter notebook session]({{<relref"../../open_ondemand/virtual_desktop_and_jupyter_notebooks/">}}). From the `New` dropdown box, select the `SAS`.
{{<figuresrc="/images/jupyterNew.png">}}
Here you can run code in the notebook's cells. The SAS code is then ran when you click on the "play" icon or pressing the `shift` and `enter` keys simultaneously.
{{<figuresrc="/images/jupyterCode.png">}}
## SAS on Anvil
SAS can also be ran on a Windows 10 instance on anvil. This allows SAS scripts to be run with a full GUI environment.
Start off creating a `Windows 10 SAS` instance from the [Anvil dashboard](https://anvil.unl.edu/). [Create an instance]({{<relref"../../anvil/creating_an_instance.md">}}) and use the image labeled `Windows 10 SAS`. Once the instance is fully launched, [connect to the instance]({{<relref"../../anvil/connecting_to_windows_instances.md">}}) using the retrieved password. After connecting to the instance and logging , SAS can be launched from the desktop shortcut.
or ~~stop by one of our locations.~~ join one of our [Remote Open Office hours](https://hcc.unl.edu/OOH) or schedule a remote session at [hcc-support@unl.edu](mailto:hcc-support@unl.edu).